Refund policy
Return & Exchange Policy:
We hope you love your Cuddly Ducklin items as much as we do! If something’s not quite right, we’re happy to help.
Returns
• We accept returns within 14 days of delivery.
• Items MUST be unworn, unwashed, and in their original packaging with tags attached.
• Final sale and personalized items cannot be returned or exchanged.
• To start a return, please email info@cuddlyducklin.com with your order number and reason for return.
• Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we are not liable for lost return packages.
• Once your return is received and approved, your refund will be issued to the original payment method within 5–7 business days.
Exchanges
• Need a different size or style? Please follow the return steps above and place a new order for the item you’d like.
• This ensures the fastest turnaround and availability of your preferred item.
If you have any questions about your return or exchange, don’t hesitate to reach out at info@cuddlyducklin.com. We’re here to help!