Terms of service
Welcome to cuddlyducklin.com (the “Site”), operated by Cuddly Ducklin (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our website, services, and the purchase of our products. Please read them carefully. By using our Site, you agree to these Terms.
1. Use of Our Website
By using this Site, you agree:
- You are at least 18 years of age or using the Site under the supervision of a parent or legal guardian.
- You will use the Site for lawful purposes only.
- You will not attempt to access unauthorized areas of the Site or interfere with its operation.
2. Orders & Payment
- All prices are listed in USD and are subject to change without notice.
- We reserve the right to refuse or cancel any order at our sole discretion.
- You agree to provide accurate, current, and complete information during checkout.
- Payments are processed securely via third-party providers (e.g., Shopify Payments, PayPal).
3. Product Information
We strive for accuracy in all product descriptions, images, and pricing. However, we do not guarantee that all content is free of errors. If an error occurs, we reserve the right to correct it and update your order accordingly or cancel it.
4. Shipping & Delivery
- Shipping times are estimates and may vary based on carrier delays or other external factors.
- We are not responsible for packages lost or delayed by shipping providers.
- Please double-check your shipping information before placing an order.
5. Returns & Exchanges:
- We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original packaging.
- Final sale and personalized items are not eligible for return.
- Customers are responsible for return shipping costs.
- To request a return, email info@cuddlyducklin.com with your order number
See our Return & Exchange Policy for full details.
6. Intellectual Property
All content on this Site—including images, designs, logos, text, and product names—is the property of Cuddly Ducklin and protected by U.S. and international copyright laws. You may not reproduce or use any content without our prior written permission.
7. User Submissions
By submitting reviews, photos, or tagging us on social media, you grant Cuddly Ducklin a royalty-free, worldwide license to use and share that content for marketing, advertising, and promotional purposes.
8. Disclaimer of Warranties
This Site and all content and services are provided “as is” without warranties of any kind, either express or implied. We make no guarantees about the accuracy or reliability of the Site’s content.
9. Limitation of Liability
To the fullest extent permitted by law, Cuddly Ducklin shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Site or products purchased through it.
10. Privacy
Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on this page. Your continued use of the Site after any update constitutes acceptance of those changes.
12. Contact Us
If you have questions about these Terms, please email us at info@cuddlyducklin.com.